Privacy Policy

1. Personal Data Collection

While using the Speak Lyon website, certain personal data is collected when you interact with our services, specifically when booking a discovery call or registering for lessons: your first name, last name, email address, and time zone.

2. How Your Data Is Used

This data is treated with strict confidentiality and is exclusively used to:
• Schedule, modify, and manage your discovery calls or French lessons.
• Send required notifications (confirmations, reminders, Zoom video links).
• Answer your inquiries and provide personalized educational follow-ups.

3. Data Sharing and Third Parties

Your personal data is never sold, rented, or shared with third parties for marketing purposes. It is only processed through our trusted service providers essential to running this website:
Cal.com for handling online appointment bookings.
Vercel Inc. for secure website hosting.

4. Data Retention Period

Data collected for bookings or inquiries is kept for a maximum of 3 years following your last contact with us. For students enrolled in a lesson pack, data is retained for the entire duration of our commercial and educational relationship.

5. Your Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you hold the right to access, rectify, request the portability of, or delete your personal data. To exercise your rights or ask any questions, you can send an email to the contact address provided on our Legal Notice page.